11/11/2023 0 Comments Ring central archiverOnce in Box, RingCentral data can be enhanced with artificial intelligence using Box Skills Box: RingCentral Archiver with Box allows users to archive key RingCentral communications data such as SMS, fax, voicemails and call recordings automatically to their Box account.In addition to the AI premier partners, RingCentral is announcing enhancements to its partner integrations with Box and Google. This has given us a huge competitive advantage and helped us grow our business.” We could not have done this without RingCentral and its open platform. “The solution applies machine learning to real-time transcriptions, based on the performance of top sales agents, and makes recommendations to other sales agents to communicate with customers, resulting in positive business outcomes. “With the integrated power of RingCentral, Velvetech and XSELL solutions, we have substantially improved our sales productivity,” said Doug Altschul, vice president, customer experience at Insureon, a leading online provider of small business insurance. Together XSELL and Velvetech enable businesses to extract real-time insights that coach sales agents and drive improved sales performance. Velvetech is leveraging RingCentral’s open APIs to build a custom, real-time transcription solution with machine learning capabilities from XSELL. This allows them to capture timely customer data and drive greater customer engagement and value.” “By partnering with a growing ecosystem of AI companies and enabling them to leverage RingCentral open APIs to integrate with RingCentral cloud communications solutions, we are offering our customers access to broader AI services. ![]() “The democratization of AI is quickly becoming a reality,” said David Lee, vice president, product management, RingCentral. ![]() With RingCentral APIs, these premier partners have created a broad array of integrated solutions to improve sales performance, remain compliant, and improve customer experiences by implementing machine learning to identify actionable attributes within calls, messages and other forms of communications. CP3 provides independent software vendors (ISVs) with the technology and go-to-market resources necessary to maximize customer success. ![]() Gong.io, ThetaLake and Velvetech are part of the RingCentral Connect Platform Partner Program (CP3).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |